PRIVACY

Privacy Policy

Last updated: September 22, 2026

Privacy Policy

Last updated: September 22, 2026

  1. Introduction

Venrose respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit venrose.net, contact us, or interact with Venrose products and services.

  1. Information We Collect

When you contact Venrose through our website, we may collect information you voluntarily provide, including:

  • First and last name
  • Email address
  • Message subject
  • Message content
  • Technical or product information you choose to include in a support request

We may also receive basic technical information generated when you access the website, such as IP address, browser information, and server request logs, where necessary for security, troubleshooting, and website operation.

  1. How We Use Your Information

We use information submitted to Venrose to:

  • Respond to support and general inquiries
  • Provide product-related assistance
  • Investigate technical issues
  • Maintain the security and operation of our website
  • Improve our products, documentation, and support
  1. Contact Form Data

When you submit the contact form on venrose.net, the information you provide may be stored in our WordPress database and delivered to our support email address.

We use this information only to process and respond to your inquiry and for related support purposes.

  1. Cookies and Similar Technologies

Venrose.net may use cookies or similar technologies that are necessary for website functionality, security, session management, and administration.

If analytics, marketing, or other non-essential tracking technologies are introduced in the future, this Privacy Policy will be updated as appropriate.

  1. Venrose WooCommerce Extensions

Venrose develops extensions for WooCommerce.

The data accessed, processed, or stored by a particular Venrose extension may vary depending on the functionality of that product and the merchant’s configuration.

Where a Venrose product processes personal data, relevant information about that processing will be provided in the product documentation and/or applicable privacy information.

Venrose extensions will not intentionally transmit merchant or customer data to external services without a functional reason and appropriate disclosure.

  1. Third-Party Services

Our website and products may rely on third-party infrastructure or services where necessary to provide website hosting, email delivery, marketplace distribution, or other functionality.

When a product integrates with a third-party service, any relevant data sharing will be disclosed where appropriate.

Third-party services operate under their own privacy policies and terms.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing support, resolving disputes, maintaining security, and meeting applicable legal obligations.

Information that is no longer required may be deleted or anonymized where appropriate.

  1. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Your Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, or deletion of information we hold about you.

To make a privacy-related request, contact us at:

support@venrose.net

  1. Children’s Privacy

Venrose products and services are intended for businesses, store operators, developers, and other professional users. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy when our website, products, services, or legal obligations change.

The latest version will always be published on this page with the updated revision date.

  1. Contact

If you have questions about this Privacy Policy or how Venrose handles personal information, contact:

Venrose
Email: support@venrose.net
Website: venrose.net